FAQ

Where is my order?

All orders are processed in chronological order within 1-5 business days. Once we have packed your order, you should receive a shipping confirmation to your email alongside a tracking number!

How long will it take for my order to arrive?

For Australians orders should take 3-7 business days. For international orders orders should take 10-15 days.

When will my pre-order be shipped out?

If you have pre-ordered an item from our website, please read the product description for a detailed explanation about shipping estimates/production times, etc.

All "preorder" items will be processed within 14 business days, and your entire order will be shipped when they are ready.